• Unable to answer security question

  When you're unable to answer your security question, there are two ways to regain access to your account: reset your account and create a new security question, or contact Support for assistance with updating your security settings Option 1: Recover your account by deleting sensitive data and starting over This clears protected data so you can set new credentials and rebuild your profile details as needed Steps: From the Verify Identity screen of the login flow, sePopular

• Login verification code

  Account sign-in requires the use of the same email address or mobile number selected during registration. Two-factor authentication codes are sent to the corresponding contact method used to access the account. Should you encounter issues with receiving verification codes, or those codes being invalid: Ensure you are using the email address and/or mobile number associated with your account. Wait for 5 minutes for the code to send. Requesting multiple codes in a short pFew readers

• Forgot/Reset password

  If you have forgotten, or would just like to reset your password: Navigate to 2apply.com.au and select forgot password. Enter the mobile number or email address associated with your account. Select Next. Enter the validation code that was sent to your email/mobile. Answer the security question to verify your identity. Once verified, create your new password. || If you don't have/can't remember your security question, please start a chatFew readers

• Edit/Update email or mobile number

  You can update your email address or mobile number through the Account Settings page once you are logged in to 2Apply Steps to update: Navigate to 2apply.com.au and select login, use your current details. Click on your initials in the top right hand corner of the screen. Select Account Settings. Edit your details as required. Complete the verification step. Use the new details to login moving forward. || If you no longer have accessFew readers