> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://2apply.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Background checks

When applying for a property, you can request a background check to help your application stand out. In 2Apply, you have the option to request either a premium or basic background check.  These reports help verify a tenant’s rental and financial history before approving a rental application.

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###### Premium background check

A premium background check includes a PDF version of the report, which will be emailed to you, visible within your profile and automatically attached to your future applications.  The information you provide will be shared with Equifax to generate an NTD (National Tenancy Database) check.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/6/7/9/9679d7a65671e800/image_q4yzsg.png =396xauto)


###### Basic background check

A GreenID check is a simple digital verification of your identity.  This option does not include a PDF or email version of the report, however a banner will be added to your account and submitted with all future applications.

![](https://storage.crisp.chat/users/helpdesk/website/-/9/6/7/9/9679d7a65671e800/image_1a49ih2.png =414xauto)
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###### How to request a background check

1. **Login** to your **2Apply** account via 2Apply.com.au
2. Either in your profile or when you are completing an application, navigate to the section called **Background Checks**
3. Select either a **Premium Check** or a **Basic Check**
4. Provide the information **exactly** as it appears on your **ID documents** (any details entered in the background section will *not* update your rental application)
5. Accept the **terms**
6. Click **Continue to Payment**

**Note**: Background checks are only available in the following states: ACT, NT, QLD and only basic checks in SA 

|| Background checks are OPTIONAL - you can submit your application without one.

||| Please note that once a report has been generated, we’re unable to process a refund if the data returned does not meet your expectations.